Spyware

What is Spyware?

Spyware is a type of malicious software that, when installed on your computer, can collect information about you without your knowledge. As it is disguised in many forms, you may not know that youve already installed one on your computer. As a result, it stores and monitors your internet activities without you knowing.

How can I spot Spyware?

• Be careful of any third-party software that claims to speed up your internet connection.
• It can look like a "professional software package" or service, but when installed, it may redirect your Internet session through their own server, allowing fraudsters to see your online activities and potentially gain access to your personal information.

How can I protect myself against Spyware?

• Educate yourself on Spyware. Be alert on any Spyware-like activities on your computer. Be suspicious if you get lots of pop-up banners or unsolicited email that appears to "know you too well".
• Do not visit the iBanking website if you suspect that a software which monitors or redirects your Internet session is installed on your computer.
• You can usually safely uninstall such software by going to your Control Panel, selecting Add/Remove Programs, then finding the named application and selecting Remove.
• If some software makes it difficult for you to uninstall, you may need to seek professional help to get it removed.

How DBS protects you from Spyware?

• We will block any computer from accessing our website if the internet session has passed through a redirector/spyware service.
• If you have been denied access to our website, you may either be intentionally or unknowingly running redirector/Spyware software on your computer.

What should you do, if you have revealed your banking details to fraudsters?

If you suspect you have been a victim of fraud, and have revealed your personal banking details to fraudsters of this nature, please call our hotline.