Frequently Asked Questions

FAQ - Update GIRO Payment Limit

1. What is update GIRO payment limit service?

   This service allows you to update the payment limit of your existing Interbank GIRO (IBG) linkages under your DBS and POSB accounts. You are allowed to update multiple payment limits of your accounts in one transaction. Each update will be assigned to a unique transaction reference number.

   Simply tick on the checkbox of your selected accounts as shown in the below screenshot.

   

2. When will my request to update GIRO payment limit be effective?

   Your request to update to the new GIRO payment limit will be effective within 4 working days of your request submission. During this processing period, please refrain from submitting a similar request through our DBS/POSB Branches, Call Centre or by mail.

3. What are the accounts and existing GIRO Arrangement available for update GIRO payment limit?

   You can update your GIRO payment limit of your existing GIRO Arrangement under your DBS and POSB accounts.
   Accounts with existing GIRO Arrangement available for update are as follows:

   • Personal or joint-alternate accounts
   • DBS Savings Plus, DBS Current/Autosave, POSB Savings, POSB Current.
   Please note that GIRO Arrangement under a Joint-All account or Trust-Minor account will not be available for change of payment limit.

4. What do I specify if I do not have a preferred new payment limit for my GIRO arrangement?

   If you do not wish to set a cap limit for GIRO arrangement, please enter "0" as your new payment limit. Kindly note that when you set "0" as the default limit, there will not be any cap limit to your GIRO amount.

5. Why is my request to update my GIRO payment limit rejected?

   The system only allows one payment limit update per GIRO Arrangement in one day. Any additional requests will be rejected by the system as shown in the below screenshot.