Frequently Asked Questions

  1. How does the POSB GO! enhanced ATM Card work?

    The POSB GO! Card works like an ATM card. You can use it at any POSB/DBS ATM in Singapore and at over 900,000 MasterCard® ATMs around the world.

    You can also use it to make PIN payments at NETS merchants locally and Maestro merchants overseas.

    In addition, with your POSB GO! Card, you can sign for purchases at any MasterCard merchant in Singapore and around the world. Your purchases will be deducted directly from your bank account that is linked to the Card.

  2. How do I use it for Signature purchases?

    If the retail outlet allows both MasterCard and NETS payments, simply request to make payment with MasterCard.

  3. How do I use it for NETS purchases?

    If the retail outlet allows both MasterCard and NETS payments, simply request to make payment with NETS.

  4. Can I use my POSB GO! Card for Internet purchases or telephone order?

    Yes, like a credit card, the POSB GO! Card allows payments for purchases made online or via mail or telephone when the Cardholder and Card are not physically present at the retail outlet.

  5. Are there limits to the amount of money that I can pay using my POSB GO! Card?
    1. The Point-of-Sale PIN spending limit for NETS is up to S$2,000 daily, subject to availability of funds in your account.
    2. he default Point-of-Sale Signature spending limit for MasterCard signature payment is up to S$1,000 daily. You can choose up to a maximum spending limit of S$2,000 daily, subject to availability of funds in your account.

  6. Is there an expiry date?

    Yes, the POSB GO! Card is valid for 5 years.

  7. What will happen if I lose my POSB GO! Card or if it gets stolen?

    You should report your lost or stolen Card to us immediately by calling 1800 339 6666.

    You will not be liable for transactions made after you have reported the loss.

  8. Why do I have to take necessary precautions to safeguard my POSB GO! Card?

    As your POSB GO! Card can be authorised for Point-of-Sale payment using signature, it is important to safeguard your Card to prevent unauthorised usage.

  9. Are there any fees or charges?

    None at all. There is no service charge, no annual card fee and no minimum spending requirement.