The DBS IDEAL™ starter guide will help you with the hardware requirements and log-on process.
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| (8.8MB, FLV file)
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Hardware and Software Requirements
Before you can log into DBS IDEAL™, you will need to ensure that you have following hardware, software requirements, and operating system/browser combinations:
| Processor |
Intel (Core 2 and above) based computer and Macintosh |
| RAM |
1 GB |
| Hard Disk Space |
40 MB and above (applicable for encryption
tool to perform file upload, and Windows Operating Systems only) |
| Internet Access |
Broadband |
| Additional Software |
Java Software for added security (http://www.java.com)
Adobe Acrobat Reader version 5 and above for report generation (http://www.adobe.com) |
| Additional Settings |
Turn off your pop-up blocker settings
or include https://ideal.dbs.com in the pop-up blockers exclusion list.
The steps can be found here. |
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| Operating System |
Internet Explorer 7 |
Internet Explorer 8 |
Firefox 3+ |
Google Chrome |
Safari |
| Windows XP |
Y |
Y |
Y |
N |
N |
| Windows Vista |
Y |
Y |
Y |
N |
N |
| Windows 7 |
Y |
Y |
Y |
N |
N |
| Mac OS X |
- |
- |
Y |
- |
N |
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DBS IDEAL™ has been tested for accessibility with the above mentioned
operating systems and browsers. If you are using a different operating system
or browser version, you may experience difficulty accessing DBS IDEAL™
or some of its functions. For more information, please refer to our starter
guide.
If you have difficulties accessing DBS IDEAL™, please refer to our troubleshooting
guide.
If you have questions regarding DBS IDEAL™, simply email or call the following contacts:
The Contact
Centre's operating hours are:
- Monday to Friday: 8:30am - 6:15pm (excluding Public Holidays)