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For its part, DBS is investing in everything from a seamless interface, complete with a virtual assistant, zero balance accounts and a 7% interest rate, hoping superior customer experience will win the day.

- ET Brand Equity

Gupta of DBS said the bank’s digital offering stands out because of an inbuilt dynamic security system that takes away the need for one-time authentication and a natural language interface that allows customers to use voice commands to transact.

- Mint

The bank’s chief executive, Piyush Gupta, said it is aiming for 50 lakh savings accounts in India in the next four to five years through its new Digibank model, which allows customers to open accounts and access services from smartphones and tablets without having to visit a branch.

- Deccan Chronicle

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