Awards & Accolades

2015

At DBS, we put our customers first. And the confidence that our customers have in us drives us to excel and to redefine boundaries.

We continued to garner numerous prestigious awards in 2015, reflecting our growing strength and influence on the financial landscape throughout Asia. We are proud that the market recognises the strengths of our diverse team and our ability to deliver innovative financial solutions to our customers. Here are some of our awards.


Alpha Southeast Asia

Best Financial Institutions Awards

  • Best Bank, Singapore
  • Best Bond House, Singapore
  • Best Equity House, Singapore
  • Best Investment Bank, Singapore
  • Best Institutional Broker, Singapore
  • Best Trade Finance Bank, Singapore
  • Best Mortgage-Lending Bank

Deal/Solution Awards

  • Best Cash Management Solution - GrabTaxi
  • Best Bank in ASEAN
  • Best Bond House in Southeast Asia
  • Best Domestic/Cross-Border M&A Deal of the Year – Keppel Land delisting
  • Best Reverse Takeover M&A Deal – Perennial
  • Most Innovative Deal – DBS Covered Bonds
  • Borrower Awards – DBS’ USD 1 billion Covered Bonds
  • Best Loan Deal of the Year - Milano Central, Roma Central & Verona Central's SGD 2.1 billion
 

ASEAN Outstanding Engineering Achievement Award

IES Prestigious Engineering Achievement Awards

  • IES Prestigious Engineering Achievement Awards - Project PITStop

Asia Pacific Loan Market Association (APLMA)

Asia Pacific Syndicated Loan Awards

  • Syndicated Loan House of the Year, Singapore

Asia Risk

Asia Risk Awards

  • Regional House of the Year
  • House of the Year, Singapore

Asiamoney

Best Managed Company Awards

  • Best Managed Company for Singapore Large Cap
  • Best Executive for Singapore - Piyush Gupta

Domestic Bank Awards

  • Best Domestic Bank
  • Best Domestic Equity Bank
  • Best Domestic Debt Bank

Asian Banking & Finance

Retail Banking Awards

  • Domestic Retail Bank of the Year, Singapore

Wholesale Banking Awards

  • Best Cash Management, Singapore
  • Best Technology & Operations, Singapore
  • Best FX Provider, Singapore
 

Asian Banks Association (ABA)

Discover ABA Session

  • Best Country Presentation
 

Asian Private Banker

Asian Private Banker Awards for Distinction

  • Best Private Bank in Singapore
 

AsiaOne

People's Choice Awards

  • Best Credit Card/Debit Card: POSB Everyday Card
  • Best Bank
 

Association of Accredited Advertising Agents Singapore

Singapore Creative CSR Awards

  • Social Enterprise - Education
 

Cards & Payments Asia

Smart Award

  • Best Payments Innovation – DBS PayLah!
 

Cards and Electronic Payments International

Cards and Electronic Payments International Awards 2015

  • (Highly commended) Best Credit Card Offering – POSB Everyday Card
  • (Highly commeded) Best Debit Card Offering – PAssion POSB Debit Card
  • Best Affinity Co-Branded Card Program – PAssion POSB Debit Card
  • Best Technology Implementation Initiative – Security Perspective and Performance – Akamai
  • Best Technology Implementation Initiative – Back office – DBS Joyful Credit Card Innovation Project
  • (Highly Commended) Best Technology Implementation Initiative – Front End – I.Serve
 

Charlton EastColes

Charlton EastColes Corporate Performance Report

  • Singapore Company of the Year - Gold
  • Singapore Financial Company of the Year - Gold
 

Community Chest

Community Chest Awards

  • SHARE Corporate Gold Award
  • Corporate Gold Award
 

Contact Centre Association of Singapore (CCAS)

CCAS Contact Centre Awards

  • Recognition of Excellence Performance Award (corporate category over 100 seats)
  • Recognition of Excellence Performance Award (corporate category 20-100 seats)
  • Best Contact Centre of the Year – Gold Award (corporate category over 100 seats)
  • Best Social Media Customer Service - Silver Award (corporate category over 100 seats)
  • Most Innovative Productivity Solution in a Contact Centre – GOLD Award (corporate category over 100 seats)
  • Best Customer Experience Delivered – Gold Award (corporate category over 100 seats)
  • Best Contact Centre Manager
  • Best Contact Centre Manager of the Year
  • Best Contact Centre Team Leader
  • Best Customer Service Professional – Gold Award (individual category over 100 seats)
  • Best Customer Service Professional – Silver Award (individual category over 100 seats)
  • Best Contact Centre Quality Assurance Specialist – Gold Award (individual category over 100 seats)
  • Best IT Infrastructure Support Specialist – Gold Award (individual category over 100 seats)
  • Best Contact Centre Support Manager - Gold Award (individual category over 100 seats)
  • Best Contact Centre of the Year – Gold Award (corporate category 20-100 seats)
  • Best Contact Centre Employee Recruitment &/or Retention Programme – Silver Award (corporate category 20-100 seats)
  • Best Contact Centre Team Leader – Gold Award (individual category 20-100 seats)
  • Best Customer Service Professional – Gold Award (individual category 20-100 seats)
  • Best Contact Centre Manager of the Year – Gold Award (individual category 20-100 seats)
  • Best Contact Centre Quality Assurance Specialist – Silver Award (individual category 20-100 seats)
 

CORENET Global

Corporate Real Estate Executive of the Year

  • Corporate Real Estate Executive of the Year
 

Corporate Governance Asia

Asian Excellence Award

  • Asia's Best CEO (Investor Relations)
  • Asia's Best CFO (Investor Relations)
  • Best Corporate Communications Team
  • Best CSR
  • Best Investor Relations Company

Corporate Governance Asia Recognition Awards

  • Icon on Corporate Governance
  • Asian Corporate Director of the Year
 

Corporate Treasurer

Asian Trade Finance Special Focus

  • Receivables Purchasing

Corporate Treasurer Awards 2015

  • Best Bank, Singapore
 

Corporate Treasurer and East & Partners Asia

Voice of the 1000

  • Cash Management Services - Value for Money
  • Trade Finance Services - Trade Credit Process

Customer Experience in Financial Services

CXFS Asia Summit and Awards

  • Leadership in Customer Experience – Institution
  • Best Customer Experience - Wealth Management
  • Best Service Innovation - DBS Credit/Debit Card Dispute and Chargeback
  • Best Customer Experience – Cards – DBS Credit/Debit Card Dispute and Chargeback
  • (Highly Commended) Best Technology Implementation – Front End – I.Serve
  • (Highly Commended) Best Omni-Channel Customer Experience – Internet Banking UI Revamp
  • (Highly Commended) Best CX Business Model – DBS Customer Journey
  • Leadership in Customer Experience – Individual – David Lynch
  • Best Customer Experience – Mobile – EC Loan
 

Enterprise Innovation

Enterprise Innovation Award

  • Innovator of the Year
  • Enterprise Innovators

Euromoney

Awards for Excellence

  • Best Debt House, Singapore
  • Best Transaction Services House, Asia

FinanceAsia

Country Awards

  • Best Bank, Singapore
  • Best Investment Bank, Singapore
  • Best DCM, Singapore
  • Best ECM, Singapore
  • Best FX Bank, Singapore
  • Best Broker, Singapore
  • Best Private Bank, Singapore

FinanceAsia

FinanceAsia Achievement Awards

  • Best Asia Commercial Bank
  • Best Asian Private Bank
  • Best Asia Investment Bank
  • Best Loan
  • Best Singapore Deal - DBS Covered Bond
 

Gallup

Great Workplace Award

  • Great Workplace Award
 

GEM (Go the Extra Mile for Service)

Singapore Service Excellence Medallion

  • Service Co-Creation
  • Medallion Service Professional Award (Individual Category) - Tan Bee Leng
 

Global Banking & Finance Review

Global Banking and Finance Review Awards

  • Best Retail Bank
  • Best Corporate Bank

Global Finance

Best Foreign Exchange Provider Awards 2015

  • Best FX Provider, Southeast Asia
  • Best FX Provider, Singapore

Best Investment Banks Award

  • Best Debt Bank, APAC
  • Best Investment Bank, Singapore

Best Islamic Financial Institutions

  • Most Innovative New Structure

Best Subcustodian Banks Awards

  • Best Subcustodian Bank, Singapore

Best Trade & Supply Chain Finance Awards 2015

  • Best Invoice Discount Management
  • Best Trade Finance Provider, Singapore

The Innovators

  • Product Innovation - Currency mismatch BBLC

Treasury and Cash Management Providers 2015

  • Best Overall Treasury & Cash Management Bank, Singapore

World's Best Bank Awards

  • Best Bank, Singapore

World's Best Digital Bank Awards

  • Corporate sub-category: Best Web Site Design
  • Corporate sub-category: Best in Social Media
  • Corporate sub-category: Best Online Cash Management
  • Best Corporate Digital Bank, Singapore

World's Best Private Bank

  • Most Innovative Private Bank in the World
  • Best Onshore Private Bank in Asia-Pacific
  • Best Private Bank in Singapore
 

GlobalCapital Asia/Asiamoney

Best Country Deals

  • Best Singapore Deal

GlobalCapital Asia/Asiamoney Awards

  • Best Leveraged Loan
  • Best Financial Bond
 

HRM

HRM Awards

  • Best Reward and Recognition Strategies
  • Best Work Life Balance
  • Hays Award for Employer of Choice

IFR

IFR Awards

  • Covered Bond of the Year

IFR Asia

IFR Asia Awards

  • Asian Bank of the Year
  • Singapore Loan House
  • Singapore Capital Markets Deal
 

IJGlobal

IJGlobal Awards

  • M&A
  • Refinancing
  • Power
 

Institute of Banking and Finance Singapore

IBF Distinction Evening

  • IBF Inspire Award
 

Institution of Engineers Singapore

Prestigious Engineering Achievement Award

  • Prestigious Engineering Achievement Award
 

International Quality & Productivity Centre (IQPC)

3rd Customer Experience Management Asia Summit

  • Best Digital Experience
  • Best Use of CEM Technology
  • Best Contact Centre
 

IR Magazine

IR Magazine Awards

  • Best in Sector: Financials (ex real Estate)
  • Grand Prix for Best Overall Investor Relations (large cap)
  • Best sustainability practice
  • Best IR by a Singaporean company
 

Lions Befrienders Service Association

Lions Befrienders Appreciation & Awards Presentation 2015

  • Friend of the Seniors Award
 

Marketing Magazine

Loyalty & Engagement Awards

  • Best Card Based Loyalty Programme
  • Best Use of Direct Marketing
  • Best Use Of Loyalty Related Technology
  • Best Employee Engagement Strategy
  • Best Use of Consumer Insights Data Analytics
  • Best Use of Mobile
  • Best Employee Engagement Strategy

Marketing Events Awards

  • Best Venue Experience (Gold)
  • Best Digital Integration - B2B (Gold)
  • Best Home-Grown Event (Gold)
  • Best Use of Venue (Bronze)
  • Best B2B Event (Bronze)

Marketing Excellence Awards

  • Excellence in Print Advertising (Gold)
  • Excellence in Digital Marketing (Bronze)
  • Excellence in Sponsorship Activation (Bronze)
  • Excellence in Integrated Marketing - B2B (Bronze)

Mob-Ex Awards

  • Best of Show - Brand
  • Best App Content by a Consumer Brand (Gold)
  • Best App Content by a Consumer Brand (Silver)
  • Best User experience - DBS mBanking (Gold)
  • Best Use of Social Platform - DBS BusinessClass (Gold)
  • Most Informative Use of Mobile - Scoreapp (Gold)
 

MINDEF

Total Defence Award

  • NS Advocate Award (Large Companies)
 

Nanyang Technology University (NTU)

NTU Major Employer Award

  • NTU Major Employer Award
 

National Kidney Foundation

NKF Awards

  • Extraordinary Employer Awards
 

NTUC

Best Companies for Mums

  • SG50 Special Award
  • Most Supportive Colleagues

Private Banker International

Private Banker International Awards

  • Most Innovative Business Model
  • (Highly Commended) Most Innovative Digital Offering
  • (Highly Commended) Outstanding Wealth Management Service for the Affluent
  • Outstanding NRI/Global Indians Offerings
  • Outstanding Private Bank – Asia Pacific Regional Player
  • Outstanding Private Bank – Southeast Asia
  • Outstanding Young Private Bankers

Private Banker International Greater China Awards

  • Outstanding Private Banker (Greater China - North Asia)

PWM/The Banker

Global Private Banking Awards

  • Best Private Bank for Innovation
  • Best Private Bank, Singapore

Retail Banker International

Retail Banker International Trailblazer Summit

  • Best Bank in Community Outreach Initiative - Portraits of Purpose
  • Best Staff training and development program – DigiYOU
  • Excellence In Customer Experience – I.Serve
  • Excellence in Customer Centricity – DBS PayLah!
  • Excellence in Mobile Banking Overall – DBS mobile apps
  • Trailblazer Award of the Year
  • (Highly Commended) Best Card Offering – POSB Everyday Card
  • (Highly Commended) Best Loan Offering - I.Serve
  • (Highly Commended) Excellence in Internet Banking – Overall
  • (Highly Commended) Excellence in Service innovation - Customer Centre HK Service Innovation
  • (Highly Commended) Excellence in Social Media – Customer Relations and Brand Engagement
  • (Highly Commended) Excellence in Multi-Channel Integration
  • (Highly Commended) Outstanding Investment services – Retail clients

Securities Investors Association Singapore (SIAS)

Investors' Choice Awards

  • Hall of Fame - Internal Audit Excellence Award
  • Most Transparent Company Award - Finance
  • Most Transparent Company Award - Golden Circle Award
  • Singapore Corporate Governance Award - Big Cap category
  • Singapore Corporate Governance Award - Diversity
 

Singapore Police Force

Singapore Annual Police Dinner 2015

  • Nsman of the Year
 

Singapore Red Cross Society

Singapore Red Cross Award 2015

  • Friends of SRC Award
 

The Asian Banker

Excellence in Retail Financial Services International Awards

  • Best Payments Product – DBS PayLah!
  • Best Retail Bank, Singapore

Transaction Banking Awards

  • Most International Asian Transaction Bank
  • Leading Counterparty Bank
  • The Best Cash Management Bank, Singapore

Technology Implementation Awards

  • Best Social Media Engagement Project - DBS BusinessClass
  • Outstanding Tech Implementation Award

The Asset

Asset Servicing, Fund Management & Investor Awards

  • Leadership Award: Custodian Banker of the Year – Singapore
  • Domestic Custodian

Country Awards

  • Best Bank, Singapore
  • Best Bond House, Singapore
  • Best Corporate and Institutional Bank, Singapore
  • Best Equity House, Singapore
  • Best Equity Deal, Singapore
  • Best Loan House, Singapore
  • Best M&A Deal, Singapore (Jiangsu Changjian Electronics Technology Company/Stats ChipPac)
  • Deal of the Year, Singapore (Covered Bond)

Digital Enterprise Awards

  • Best Digital Payment Experience, APAC – DBS PayLah
  • Best Digital Wallet Platform, APAC - DBS PayLah
  • Best Gamification Project, APAC
  • Best Mobile Banking Experience, APAC – mBanking
  • Risk Management Project of the Year - IPDS Investment Products Distribution System
  • Social Media Project of the Year (DBS BusinessClass)
  • Best E-Bank, Singapore

Infrastructure Awards

  • Project finance deal of the year/Best oil and gas deal , Singapore (Singapore LNG S$1.11 billion term loan facility)

Private Banking, Wealth Management and Investment Awards

  • Best Wealth Manager, Asia
  • Best ETF Broker, Singapore
  • Best Participating Dealer, Singapore
  • Best Private Bank, Singapore
  • Best Wealth Manager, Singapore
  • Derivatives House of the Year, Singapore
  • Private Banker of the Year, Singapore

Regional House and Deal Awards

  • Best Bank Bond – Bank of China
  • Best Brokerage
  • Best Corporate Bond - Huawei
  • Best Investment Grade Bond – China Petrochemical Corporation USD 4.8 billion and Euro 1.5 billion multi-tranche offering
  • Best new bond – DBS Covered Bond
  • Best REIT house
  • Best small-cap equity house
  • Rising Star M&A House

Treasury, Trade & Risk Management Awards

  • Best Regional Specialist Awards - Supply Chain Solutions
  • Cash Management Banker of the Year
  • Editor's Triple Star for BusinessClass
  • Treasurer of the Year
  • Best in Working Capital and Trade Finance - North Asia
  • Best Cash Management Bank – Singapore
  • Best FI and NBFI Bank for Treasury/Working Capital Management – Singapore
  • Best Liquidity Management Solution, Singapore – Keppel
  • Best MNC/Large Corporates Bank for Treasury/Working Capital Management – Singapore
  • Best Reminbi Bank
  • Best Structured Trade Finance Bank - Singapore
  • Best Trade Finance Deal, Singapore – Wistron
 

The Banker

Transaction Banking Awards

  • Best Transaction Bank for Trade Finance Services

Investment Banking Awards

  • Most Innovative Investment Bank from Asia Pacific
 

The Business Times

Singapore Corporate Awards

  • Best Investor Relations - Gold
 

The Cover

The Cover Awards 2015

  • Editor Choice Award - DBS Covered Bond
 

The Peak

The Peak Power List 2015

  • Power List (Tan Su Shan is one of 10 women listed)
 

Trade Finance Magazine

Asia-Pacific Awards for Excellence

  • Best Trade Bank in Singapore
 

Treasury Today Asia

Adam Smith Awards Asia

  • Best Card Solution - Chongqing Grain Group Co., Ltd. (China)
  • (Highly Commended) Best Trade Solution - CTCI Corporation (Taiwan)
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